Responsible gambling

Responsible Gaming at Golden Genie Casino

At Golden Genie Casino, we want to ensure that our players enjoy a safe and secure gaming experience while also providing access to responsible gambling tools.

If you feel like your gaming is becoming problematic or causing issues in your daily life, please don't hesitate to reach out. We encourage all of our customers to use the following features:

• Deposit Limits: Set limits on how much money you can deposit each month.
• Time-Outs: Temporarily close your account for a period of time (from 24 hours up to several months) or until you feel that you have gained control over your gaming habits again.
• Self-Exclusion: Close your account for an extended period, which could be anywhere from six months to permanent.

Tools and Features

Our casino includes basic responsible gambling tools:

• Players can request self-exclusion directly through our customer support team by contacting us via phone, email or live chat.
• Deposit limits and possible session controls can be configured through account settings.

While we want you to have a great time playing at Golden Genie Casino, we also know that gaming should never negatively impact your personal life.

We encourage all players who think they need help with their own gambling habits or need guidance on the best ways of managing them responsibly to seek out free advice from support organizations.